This article was really informative about the do's and don'ts about emailing. While it is true that emails can bee a source of fun and excitement, they are also a means of business and a way for communication to take place. There were allot of interesting rules that were brought up about the way emails should be handled and written, for professional use. This particular article mentioned 32 tips for emails. I am going to narrow down my top five tips and talk a little about each one. Number one is be concise and to the point. Do not make an e-mail longer than it needs to be. Remember that reading an e-mail is harder than reading printed communications and a long e-mail can be very discouraging to read. Number two is use proper structure and layout. Since reading from a screen is more difficult than reading from paper, the structure and lay out is very important for e-mail messages. Use short paragraphs and blank lines between each paragraph. When making points, number them or mark each point as separate to keep the overview. Number three is read the email before you send it. A lot of people don't bother to read an email before they send it out, as can be seen from the many spelling and grammar mistakes contained in emails. Apart from this, reading your email through the eyes of the recipient will help you send a more effective message and avoid misunderstandings and inappropriate comments. Number four is avoid long sentences. Try to keep your sentences to a maximum of 15-20 words. Email is meant to be a quick medium and requires a different kind of writing than letters. Also take care not to send emails that are too long. If a person receives an email that looks like a dissertation, chances are that they will not even attempt to read it! And last but not least, Answer Swiftly. Customers send an e-mail because they wish to receive a quick response. If they did not want a quick response they would send a letter or a fax. Therefore, each e-mail should be replied to within at least 24 hours, and preferably within the same working day. If the email is complicated, just send an email back saying that you have received it and that you will get back to them. This will put the customer's mind at rest and usually customers will then be very patient! All of the tips for emailing in this article were all very helpful whether you are emailing about business related things or simply emailing a friend. If you have any questions about this article check it out at http://www.emailreplies.com/
